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To ensure your optimal use of VDEcloud services (hereinafter referred to as "the Service"), you should read and comply with the "VDEcloud Service Agreement" (hereinafter referred to as "the Agreement") and other relevant agreements and rules.
1. General Provisions
1.1 The VDEcloud service (hereinafter referred to as "the Service") is a binding and effective contract jointly concluded by VDEcloud Company (hereinafter referred to as "the Company") and VDEcloud users. This Agreement is signed between you and the Company. Before you register as a VDEcloud user, please be sure to carefully read and fully understand the contents of each clause. Once you select "Agree" and complete the registration, it indicates that you have fully read, understood, and accepted all the contents of this Agreement, which means that you agree to abide by all the provisions of this Agreement.
1.2 VDEcloud provides users with the products and services displayed on this website (hereinafter referred to as "VDEcloud Services", "the Service"), and will continue to update the service content. The latest VDEcloud services are subject to the relevant cloud server product and service introduction pages displayed on the VDEcloud website and the actual services provided to users.
2. VDEcloud Account
2.1 Before using the Service, you must first register and obtain a VDEcloud member account provided by the Company's platform. When completing the registration or activation process, you must agree and guarantee that:
2.1.1 The user information you fill in is true, accurate, complete, and timely, and you guarantee that VDEcloud can contact you through the contact information you filled in.
2.1.2 You should provide corresponding identity verification materials in a timely manner according to the requirements of VDEcloud's corresponding service regulations, otherwise VDEcloud has the right to refuse to provide you with related services.
2.1.3 If the information you provide contains incorrect or false information, VDEcloud will have the right to send you an inquiry or a notice requesting correction and reserves the right to cancel your membership and terminate the provision of services to you at any time. VDEcloud shall not be liable for this, and you shall bear any direct or indirect losses and adverse consequences arising therefrom.
2.1.4 You are responsible for your VDEcloud member account. Only you can use your VDEcloud member account, which is unique and cannot be transferred, gifted, or inherited. If server data, passwords, or other information is lost or leaked due to your own reasons, VDEcloud shall not be liable for this, and you shall bear any direct or indirect losses and adverse consequences arising therefrom.
2.2 You are solely responsible for maintaining the confidentiality of your VDEcloud account and password, and you are responsible for all activities that occur under your login name and password (including but not limited to information disclosure, information release, online clicking to agree or submit various rules agreements, online renewal agreements, push servers, or new purchases). You agree that:
2.2.1 If you discover any unauthorized use of your VDEcloud account and password, or any other situation that violates confidentiality regulations, you will immediately notify VDEcloud and authorize VDEcloud to synchronize this information to the VDEcloud website.
2.2.2 Please ensure that you exit the VDEcloud platform in the correct manner each time you finish logging into the VDEcloud platform. The Company cannot and will not be liable for any loss or damage resulting from your failure to comply with this provision.
2.2.3 If the information you provide is incomplete, false, etc., resulting in VDEcloud being unable to correctly verify your true identity or VDEcloud being unable to correctly determine your needs, and causing VDEcloud to be unable to process your request in a timely manner, you shall bear the resulting losses yourself. At the same time, you understand that VDEcloud needs a reasonable period to take measures on your request. VDEcloud is not responsible for any losses caused to you by the actions of others before you notify VDEcloud and VDEcloud takes measures based on your valid notice.
3. Platform Service Usage Rules
To effectively protect your legitimate rights and interests in using this platform service, you understand and agree to accept the following rules:
3.1 Instructions you send to VDEcloud through means including but not limited to the following shall be deemed as your own instructions, which are irrevocable. You shall be solely responsible for any consequences arising from VDEcloud's execution of the aforementioned instructions.
3.1.1 All operations performed through your VDEcloud account and password (including but not limited to reinstalling the system, restarting the server, pushing the server, purchasing new servers, etc.);
3.1.2 All information sent to VDEcloud through the mobile phone number or email address bound to your account;
3.2 After purchasing the Service, you may only use it yourself and may not directly or indirectly transfer, sell, lease, cooperate, or in any other form, provide part or all of the Service to others for use, whether for compensation or free of charge.
3.3 You shall take reasonable and secure technical measures to ensure the security of various data and other information stored on VDEcloud servers due to the use of the Service, outside of the Service, and shall bear full responsibility for the consequences caused by your own actions (including but not limited to installing software, taking encryption measures, or taking other security measures).
3.4 You understand and agree that the Company may unilaterally modify the relevant rules of the Service without obtaining your consent. The service rules shall be subject to the page prompts when you use the Service. Your agreement to and compliance with the service rules is a prerequisite for your use of the Service.
3.5 When you use the Service, the Company has the right to charge you service fees in accordance with the corresponding service fee introduction, order, or related agreement. The Company has the right to formulate and adjust service fees. The specific service fees shall be subject to the charging methods announced on this website when you use the Service or other written agreements reached between you and the Company.
3.6 VDEcloud may notify you of service progress and prompt you to take the next step via mobile phone SMS or email, but VDEcloud does not guarantee that you will receive or receive the mobile phone SMS or email in a timely manner, and shall not be liable for any consequences thereof. Therefore, during the service process, you should log in to the VDEcloud website in a timely manner to view and perform transaction operations. VDEcloud is not responsible for any disputes or losses caused by your failure to view and modify or confirm the service status in a timely manner or failure to submit relevant applications.
4. User Rights and Obligations
4.1 You have the right to enjoy the Internet technology and information services provided by VDEcloud, and have the right to obtain technical support, consultation, and other services from VDEcloud when accepting the services provided by VDEcloud. The service content is detailed in the relevant product introduction on this website.
4.2 You guarantee that you will not use technology or other means to damage or disrupt this website and the websites of other VDEcloud customers.
4.3 You shall respect the intellectual property rights and other legitimate rights of VDEcloud and other third parties, and guarantee to protect VDEcloud and its shareholders, employees, partners, etc. from being affected or suffering losses due to such events when illegal events infringing the above rights occur. VDEcloud reserves the right to terminate the provision of services to you and not refund any payments when you infringe upon the legitimate rights and interests of VDEcloud.
4.4 You shall be solely responsible for all consequences arising from the fact that the contact information you provide to VDEcloud is incorrect and that the security and stability of the email address you use to receive VDEcloud emails are poor, including but not limited to the consequences and losses caused by your failure to receive relevant notices from VDEcloud in a timely manner.
4.5 You guarantee that:
4.5.1 When using VDEcloud products or services, you will abide by national and local laws and regulations, industry practices, and social public morality, and will not use the services provided by VDEcloud to store, publish, or disseminate the following information and content: any content (information) that violates national laws, regulations, and policies; political propaganda or news information that violates national regulations; information involving national secrets or security; feudal superstition or obscene, pornographic, or indecent information or information that incites crime; lottery awards, gambling games; information that violates national ethnic and religious policies; information that hinders the security of Internet operations; information that infringes upon the legitimate rights and interests of others or other information or content that is detrimental to social order, public security, or public morality; you also promise not to provide any convenience for others to publish the above information content that does not comply with national regulations or the provisions of this service agreement, including but not limited to setting up URLs, banner links, etc.;
4.5.2 Should not occupy a large amount of VDEcloud computing resources, and bring serious and unreasonable impacts to the VDEcloud platform or the network, server system, applications, etc. of other users of VDEcloud, resulting in the VDEcloud platform products and services or the servers of other users of VDEcloud being stuck, crashed, or the applications of users based on the cloud platform being inaccessible;
You acknowledge that VDEcloud has the right to terminate providing services to you and not refund any payments when you violate the above agreement, and you shall compensate for the losses caused to VDEcloud by your above behavior. You guarantee that you will not engage in any behavior that abuses VDEcloud resources, including but not limited to any behavior related to hacker attacks, grid computing, or purchasing. Once discovered, the account will be banned, and the account balance will not be refunded. You guarantee that the mobile phone number and email address used during registration are valid for a long time. Once it is found that the mobile phone number is expired and has not been modified after notification, it will be regarded as an invalid user, the account will be banned, and the account balance will not be refunded. You guarantee that your business will not suffer large-scale DDOS attacks. You acknowledge that VDEcloud has the right to unbind the public IP of the resource when you are attacked, and even freeze the account and terminate the provision of services to you.
4.5.2 When using VDEcloud products or services, you should abide by the terms of service you signed with VDEcloud, the management specifications, processes, service descriptions, price descriptions on the relevant pages of VDEcloud at www.vdecloud.com, and the content of the ordering page that you confirmed and agreed to, including but not limited to:
4.5.2.1 You should pay or renew in time, and you are responsible for the losses caused by failure to renew in time as required.
4.5.2.2 There should be no behaviors that destroy or attempt to destroy network security, etc.; If you violate the above guarantees, VDEcloud has the right to take measures such as deleting information, suspending services, and terminating services in accordance with relevant service terms, and has the right to restrict your account, such as purchasing new products or services, renewing fees, and other partial or all functions. If your above behavior causes losses to VDEcloud, you shall compensate.
4.7 If a certain service you use contains downloadable VDEcloud software, VDEcloud only grants you a non-exclusive, non-transferable, non-commercial operating purpose personal use license. Unless VDEcloud expressly indicates otherwise or otherwise agrees with you, you may not copy, modify, publish, sell, or rent any part of the service or the software contained therein, nor may you reverse engineer or attempt to extract the source code of the software.
5. VDEcloud Rights and Obligations
5.1 VDEcloud shall provide you with qualified network technology and information services according to the services you choose and the payment of fees.
5.2 VDEcloud promises to take confidentiality measures for your information, not to disclose your information to third parties, and not to authorize third parties to use your information, unless:
5.2.1 It can be provided in accordance with the provisions of this service agreement or other service agreements, contracts, online terms, etc. between you and VDEcloud;
5.2.2 It should be provided in accordance with the provisions of laws and regulations;
5.2.3 Administrative, judicial and other authorities require VDEcloud to provide it;
5.2.4 You agree that VDEcloud provides it to third parties;
5.2.5 VDEcloud submits it to resolve reporting incidents and file lawsuits;
5.2.6 VDEcloud must submit it in order to take necessary and reasonable actions to prevent serious illegal acts or suspected criminal acts;
5.2.7 VDEcloud provides it to third parties in order to provide you with products, services, and information, including the situation where VDEcloud provides you with products, services, and information through the technology and services of third parties.
5.3 VDEcloud has the right to directly deduct relevant service fees from your account balance according to the provisions of this service agreement and according to your service usage.
5.4 VDEcloud has the right to freeze part or all of the funds in your account when one of the following situations exists:
5.4.1 Provisions of national laws, regulations, policies, and legal documents:
5.4.2 The national competent authority requires freezing:
5.4.3 Your use of VDEcloud services is suspected of violating national laws, regulations, and administrative regulations;
5.4.4 VDEcloud believes that your account operations, fund inflows and outflows, etc. are abnormal based on unilateral reasonable judgment;
5.4.5 Others mistakenly transfer funds into your account, etc., causing you to have possible unjust enrichment:
5.4.6 You are complained by others, and the other party has provided certain evidence:
5.4.7 VDEcloud believes that there may be other situations that may generate risks based on its own reasonable judgment. After VDEcloud freezes your account funds in accordance with the aforementioned provisions, it will notify you via email, station letter, SMS or telephone to appeal according to the corresponding procedures. If you appeal in accordance with the requirements of this service agreement and pass the review of VDEcloud, VDEcloud will immediately lift the fund freezing measures; if you fail to apply within the prescribed time, or your appeal fails to pass the review of VDEcloud, then you confirm that VDEcloud has the right to freeze the funds for a long time, or return the relevant frozen funds to the recharge source account of the funds.
5.5 You understand and acknowledge that VDEcloud will migrate the service you use to the computer room when necessary. VDEcloud will notify you at least 7 natural days in advance before performing the above operations. Since the above operations may require modification of the resolution of your related domain names, you need to modify the domain name resolution to the new IP or domain name according to the time notified by VDEcloud after receiving the VDEcloud notification, otherwise you will be responsible for the website and application being inaccessible.
6. Privacy and Protection of Other Personal Information
Once you agree to this service agreement or use this service, you agree that VDEcloud uses and discloses your personal information in accordance with the following terms.
6.1 Login Name and Password
When you register an account, VDEcloud will ask you to set a VDEcloud account login name and password to identify your identity, and set password hint questions and answers to confirm your identity when you lose your password. You can only use the account through the password you set. If you leak the password, you may lose your personal identification information and may lead to legal consequences that are unfavorable to you. When the account and password are in potential or actual danger for any reason, you should immediately contact VDEcloud. VDEcloud is not responsible for this before VDEcloud takes action.
6.2 User Registration Information
When you complete account registration or activate the account, you should provide VDEcloud with your real name, address, nationality, telephone number, and email address. You can also choose to fill in relevant additional information (including but not limited to the province and city where your company is located, time zone and postal code, fax number, personal homepage, and your position). In order to provide you with new services and opportunities in a targeted manner, you understand and agree that VDEcloud and its affiliates or other websites you log in to will notify you of this information through your email address or the mobile phone.
6.3 Bank Account or Other Payment Account Information
If the service provided by VDEcloud requires you to provide your bank account information, VDEcloud will strictly fulfill the relevant confidentiality agreement after you provide the corresponding information.
6.4 Login Records
In order to ensure the security of your use of this service and continuously improve the quality of service, VDEcloud will record and save relevant information about your login and use of this service, but VDEcloud promises not to provide this information to any third party (unless otherwise agreed by both parties or otherwise provided by laws and regulations and VDEcloud affiliates).
6.5 Advertising
VDEcloud will conduct comprehensive statistics on the identity data of VDEcloud users and use or disclose it for sales and reward needs.
6.6 External Links
This website contains links to other websites, but VDEcloud is not responsible for the privacy protection measures of other websites. VDEcloud may add websites of business partners or shared brands at any time when needed.
6.7 Security
VDEcloud only provides corresponding security measures according to existing technology to prevent the information mastered by VDEcloud from being lost, misused, and tampered with. These security measures include backing up data to other servers and encrypting user passwords. Despite these security measures, VDEcloud does not guarantee the absolute security of the information.
7. System Interruption or Failure
VDEcloud is not liable for damages when the system cannot operate normally due to the following conditions, preventing you from using various Internet services, including but not limited to:
7.1 VDEcloud is in system downtime maintenance.
7.2 Telecommunications equipment fails to transmit data.
7.3 Force majeure factors such as typhoons, earthquakes, tsunamis, floods, power outages, wars, and terrorist attacks cause VDEcloud system obstacles to fail to execute business.
7.4 Service interruption or delay caused by hacker attacks, technical adjustments or failures of telecommunications departments, website upgrades, and bank issues.
8. Scope of Responsibility and Limitation of Liability
8.1 VDEcloud is only responsible for the scope of responsibility listed in this service agreement.
8.2 The quality and content of the services provided by the cooperative units of this service shall be the sole responsibility of the cooperative unit.
8.3 You understand and agree that you shall be solely responsible for any third-party claims arising from your use of the Service, violation of this Service Agreement, or any action taken under your account. If VDEcloud and its affiliates, employees, customers, and partners are claimed by a third party as a result, you shall be responsible for handling it and bear all responsibilities arising therefrom.
8.4 To the extent permitted by law, VDEcloud shall not be liable for any indirect, punitive, special, or consequential damages (including business losses, revenue losses, profit losses, loss of use data, goodwill, or other economic benefits) related to or arising from this Service Agreement, regardless of how they are caused, and regardless of whether they are caused by breach of this Service Agreement (including breach of warranty) or by infringement, even if the possibility of such damages has been advised in advance. In addition, even if the exclusive remedy provided in this service agreement does not achieve its basic purpose, VDEcloud's liability for the above losses shall be excluded.
8.5 Unless otherwise stipulated in this service agreement or VDEcloud and you have otherwise agreed on a specific product and/or service, in any case, you agree that the total amount of compensation liability assumed by VDEcloud under this service agreement shall not exceed the total amount of service fees charged to you for the current service.
9. Complete Agreement
9.1 This service agreement is composed of this service agreement and various rules published on this website. Relevant nouns can be cited and referred to each other. If there are different understandings, this service agreement shall prevail.
9.2 The chapter titles of this service agreement are only for the convenience of writing and do not have legal or contractual effect.
9.3 You understand and agree to this service agreement, and you understand and agree to the content of all components of this service agreement. Once you use this service, you and VDEcloud are bound by all components of this service agreement.
9.4 If part of the content of this service agreement is determined to be illegal by a court with jurisdiction, it will not affect the validity of other content.
10. Trademarks and Intellectual Property
All content on this website, including but not limited to works, pictures, archives, information, materials, website architecture, website screen arrangements, and web page design, are legally owned by the Company with its intellectual property rights, including but not limited to trademark rights, patent rights, copyrights, and trade secrets.
Without the written consent of the Company, no one may use, modify, copy, publicly disseminate, change, distribute, issue, or publicly publish the programs or content of this website without authorization.
11. Applicable Law and Jurisdiction
The validity, interpretation, modification, execution, and dispute resolution of this agreement shall be governed by the laws of the People's Republic of China. Any disputes arising from this agreement shall be handled in accordance with the laws of the People's Republic of China and submitted to the people's court with jurisdiction in the place where this agreement is signed.